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About The White House

The White House was first registered in 1988 to provide accommodation and personal care for older people in the Medway Towns. Since then, The White House has extended to offer additional services and respond to demands for higher quality of care and accommodation.

The White House now provides high-standard accommodation and care in 34 rooms. Thirteen rooms are equipped with en suite facilities. Seventeen of the rooms are basically for single occupancy. Four large twin rooms being able to accommodate married couples or partners, or friends who wish to live together by choice.

All accommodation complies with the
CQC Fundamental Standards of Quality and Safety

Quality Assurance

We are committed to maintaining and improving the quality of our service We have a comprehensive Quality Policies and Procedures Manual, which is constantly under review and revision. All significant policies are contained here including our complaints procedure.

An important part of our approach to quality assurance is to obtain the views of all our stakeholders, particularly those of residents, relatives and their representatives. We do this by our regular reviews with individual residents and, on more general matters, through separate meetings with residents and relatives.

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